I have tried graham once before many years ago, told myself I would never go back,
Easily going to be a $400+ purchase.
The manager comes over in the small huddle of workers and is making sure they are making sales (very unprofessional), while I'm not even being taken care of. The girl that was helping me answered the phone before even giving me any idea of what I had originally asked. Mind you I asked about a peculiar rim, so I was trying to give them the a little leniency, but after she got off the phone, the guy with half the knowledge not caring too much, and another guy who just seemed to be there, I gave up. I said forget about it and walked out.
Well I go in to inquire about the rim and all the reps there seemed clueless as to rim purchase (okay?),
2. The prices were outrageous
I hate having to deal with repairs and repair places, but these guys made it painless. I'll definitely go back for other services --- unless the repair doesn't hold and I die in a fiery wreck, in which case, assume my burnt corpse would dock a star or two. ;)
I had an excellent experience here.
They sorted it out in around half an hour, while I slurped caramel cappuccino (definitely a nice perk) in the comfortable waiting area. The cost to fix the tire was around what I expected it to be (~$20) and I didn't feel like I was being taken; there also wasn't any attempts to sell me anything I didn't need or pressure for other services.
BUT I figured I would give them another shot today and go in to buy a replacement rim for my vehicle.
One of my tires had a slow leak; I showed up with no appointment, and walking in, was helped immediately. The reps were friendly and efficient: when I told the guy what was wrong, the response was "I can take care of that for you right now."
Don't know why they say they are open till five on Saturdays? When you call them all you get is operator she don't even work for the company. Then she calls them. Then she calls you back and tells you that they don't even have the tire you need. If they don't have a 215/ 14 tire they should close the doors. So having a national account with doesn't help you at all
Good people.
1. because the service was horrible
They gave us quick and efficient service on our pickup, we'll definitely be back
Don't go here if you want good service, good prices, and information on tires (ha).
Graham Tire Company Yankton is a US Car Repair based in Yankton, South Dakota. Graham Tire Company Yankton is located at 2704 Fox Run Pkwy, Yankton, SD 57078, USA.
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